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Yes, the official Port of Galveston shuttles do transport you and your luggage to and from the parking lots to the cruise terminals.
Shuttle rotations are approximately every 5 minutes.
Is your parking lot within walking distance from the terminal in case I do not want to wait for the shuttle?
Your safety is a top priority therefore pedestrian traffic is strongly discouraged. Port shuttles are safe and convenient form of transportation.
Currently covered parking is only available for 7 day crusies for an additional $15 per space. You can prepay for the space to guarantee or show up for a first come, first serve basis.
Yes, you must provide one of the following forms of documentation: Veteran Affairs ID Card indicating service connected and/or a Purple Heart recipient, vehicle registration indicating disabled American veteran or Purple Heart designation, award letter from the Veteran Affairs office or DD214 stating disability and/or Purple Heart recipient. This complimentary parking is for all disabled American veterans regardless of percentage of disability.
You may request a refund by emailing email@example.com including name, reservation number, and date of departure. ALL REFUNDS MUST BE REQUESTED IN WRITING.
You pay prior to your cruise either at the parking lot gate upon arrival or online at www.portgalvestonparking.com.
We accept Cash, Travelers Cheques, MasterCard, Discover, and Visa. We do not accept American Express.
The Port of Galveston turns in personal items left on the shuttle to the cruise lines shore services at the terminal. You will need to contact the cruise line directly for inquiries regarding lost/found items.
Yes, ADA handicap accessible parking is available it is available in both Port of Galveston parking Lot A and Lot B and not next to the cruise terminals. Several ADA handicap accessible parking shuttles are continuously operating between the cruise terminals and parking lots.
Accessible parking is the same charge as standard parking. It is available for pre-payment thru our website. To pay for discounted pre-paid parking click here.